Jan 3, 2013

Compliance PhD 2013 Training Update FAQ

The following are Frequently Asked Questions about the 2013 Compliance PhD Training Course Updates.
Q: Can staff access 2012 courses?
A: NO. Only 2013 courses will be available.  Staff will be able to view and print the previous years’ training certificates, but the training links will be inactive.

Q: Do I need to register my staff for the 2013 courses?
A: Yes. Staff will need to be registered for the 2013 courses you would like them to take. In addition to including 2013 regulations, we have also combined the “Firing a Patient” and “Managing Angry Patients” in one training; now called, “Patient Interaction.”
We are also pleased to add and HR Tool that will allow you to create your own HR Training Tool

Q: How do I register my staff for 2013 courses?
A: Training Supervisors can register staff by:
      1. Sign-In
      2. Click on the "Staff" Link
      3. Select Employee's Name
      4. Click "Edit Profile" and Select Courses

Q: Will the online courses change?
A: Yes. Compliance PhD is constantly monitoring Federal Regulations to ensure your online training is up-to-date with current regulations. The online Training courses will be updated to reflect those changes.
Training is also updated in order to facilitate a more pleasing online training experience.  

Because the Training has been updated with new courses, Training Supervisors will need to complete "ADDITIONAL CUSTOM POLICY" Questions. To updated your policies, visit the "Policies" page.

Q: How often does my staff need to complete training?
A: OSHA and HIPAA training must be completed by each staff member at least every 12 months.  Staff involved with the billing of Medicare should also complete the Fraud, Waste, & Abuse Training at least every 12 months.

Q: Can I still print 2012 Certificates and Reports?
A: Yes. The online system maintains the history of your previous year’s activity. Training Supervisors may view and print reports and employee certificates from 2012. Only the previous year’s history is maintained, so it is important to print an Office Report at the End of each year to keep on file.

To Facilitate the 2013 Training Course Update,
will be under maintenance through January 6, 2013

If you have additional questions, or would like information about the benefits a Membership with Compliance PhD provides then contact us by email at:
or by phone at: