When leaving a message on an Answering Machine or with a 3rd Party...
1. Mention Lab Results
2. Mention Treatment
3. Mention Medication
4. Mention Health Information
1. Leave the name of the practice
2. Leave a phone number of the practice
3. Request the patient return the call
4. Remind patient of next appointment time
Click the link below for a copy of these reminders that can be posted next to every phone.
Do's and Don'ts of Leaving a Phone Message